Performance Assessments: How well is your team doing in your eyes and more importantly in your customers’ eyes? Individuals and teams need to know what is expected of them and where they are falling short if they are expected to improve. Performance goals and the measure of the performance to obtain those goals are essential to getting the most from individuals and teams within your organization. Setting performance goals and measuring performance can do more damage than good if they are done haphazardly. For instance, it is not uncommon to set individual performance goals that actually undermine teamwork. These types of goals and how a performance is assessed may produce short term victories but hurt the organization strategically in the long run.
Greatness is not in where we stand, but in what direction we are moving. We must sail sometimes with the wind and sometimes against it -- but sail we must and not drift, nor lie at anchor. - Oliver Wendell Holmes |
| Zimmerman Consulting can assist you in developing a performance assessment program that is in line with industry best practices such as LEAN Six Sigma, Capability Maturity Model Integrated (CMMI), and the International Standards Organization (ISO) principles. Often an independent assessment can provide a fresh perspective on how you are performing. Customers and employees may actually be more willing to talk to an independent consultant before talking to someone within the organization. |  |